The Director-General of the Ghana Health Service (GHS has undertaken a working visit to the Ledzokuku Municipal Assembly (LEKMA) Hospital in Teshie as part of efforts to strengthen service delivery and address operational challenges across health facilities.
The Director-General was accompanied by the Greater Accra Regional Director of Health Services, Dr. Robert Amesiya; the Ledzokuku Municipal Director of Health Services, Dr. Gifty Ofori Ansa; and other senior officials of the Service.
The Medical Superintendent of the hospital, Dr. Akua Afriyie Gyimah-Asante, briefed the Director-General on the hospital’s operations, achievements, and challenges, particularly in the areas of clinical care, human resources, and staff welfare.
Delivering a welcome address, Dr. Amesiya underscored the importance of the visit in improving the quality of care and ensuring that facilities are adequately supported to meet the health needs of the population. He commended the management and staff of LEKMA Hospital for their commitment to service delivery.
During interactions with staff, the Director-General emphasised professionalism, empathy, and strong customer care, reminding health workers that they are also potential patients. He encouraged staff to focus on fixing challenges rather than dwelling on complaints and called for teamwork at all levels.
He highlighted the importance of basic life support manoeuvres and indicated the need for training across all categories of staff to enhance emergency response and patient safety.
The Director-General also interacted with Chinese medical officers supporting the hospital in minimally invasive surgical procedures, herbal medicine and Obstetrics and Gynaecology, among other services. He further stressed the importance of technology transfer through continuous training of Ghanaian doctors and nurses, while urging the hospital to maximise the benefits of the services and modern medical technologies being offered through the collaboration with the Chinese government.
Outlining key priorities for the year, the Director-General spoke on the implementation of Free Primary Healthcare, the MahamaCares initiative, and aligning health service delivery with the government’s 24-hour economy agenda, with the former due to start in March.
He explained that the rollout of these interventions will potentially increase attendance and referrals and they should therefore be prepared to work around the clock. In addition, they will require intensified health promotion and education, as well as scaling up of outpatient and other essential services.
The visit concluded with an interactive session during which the Director-General engaged the staff on issues and assured them that necessary follow-up actions would be undertaken to address issues identified during the visit.